About this website

This website is operated by Alexandra Eeles-Lee, trading as Physio Goals, a sole trader based in Shavington, Cheshire. By using this website, you agree to these terms.

Using our website

You may use this website for lawful, personal purposes only. All content — including text, images, logos, and the Physio Goals name and branding — belongs to us or our licensors and may not be copied, reproduced, or used commercially without our written permission.

Not medical advice

The content on this website — including blog posts, social media content, and any exercise or educational material — is for general information only. It is not a substitute for individual assessment, diagnosis, or treatment from a qualified physiotherapist, and should not be relied on as personal medical advice. Always seek an individual assessment before starting a new exercise or rehabilitation programme, and if you're experiencing a medical emergency, call 999 or attend A&E; for urgent but non-emergency concerns, call 111 or your GP.

Bookings and appointments

Booking, cancellation, and payment terms are provided separately at the point of booking.

Future digital products

Physio Goals does not currently sell products or programmes for payment directly through this website.

Testimonials and reviews

Any patient testimonials or reviews shown on this site are genuine and used only with the patient's explicit consent. If you have concerns about a testimonial, contact us using the details below.

Our liability

We take care to keep this website accurate and up to date, but we make no guarantees about completeness or accuracy, and we're not liable for any loss arising from your use of the website, except where the law doesn't allow us to exclude liability (such as for death or personal injury caused by our negligence).

Links to other websites

Our website may link to third-party websites (such as Instagram or partner organisations). We're not responsible for the content or privacy practices of sites we don't operate.

Complaints

If you're unhappy with any aspect of your care, please contact us directly first at info@physiogoals.co.uk so we can put things right. As HCPC-registered physiotherapists, we're also regulated by the Health and Care Professions Council, and unresolved complaints about clinical care can be raised with them. Complaints about how we handle your data can be raised with the ICO (see our Privacy Policy).

Governing law

These terms are governed by the law of England and Wales, and any disputes will be dealt with by the courts of England and Wales.

Changes to these terms

We may update these terms from time to time. Last updated: OCTOBER 2026