Think of physiotherapy, or “physio”, as a body MOT. If you have pain, stiffness, or mobility issues in your muscles or joints, a physiotherapist can help you recover through hands-on treatment, advice, and personalised exercises.

Not sure if we're right for you? Ask us! Our physiotherapists can discuss your situation and advise you. If another service is better, we’ll point you in the right direction free of charge.

There’s no difference in training. Physiotherapists complete an approved physiotherapy degree and must meet professional registration requirements before practising.

Many then specialise in:

• Neurological conditions (stroke, MS, Parkinson’s)

• Musculoskeletal & sports injuries (back pain, arthritis, whiplash)

• Cardiovascular rehab (heart disease, post-heart attack recovery)

• Respiratory conditions (asthma, COPD)

At Physio Goals in Crewe & Shavington, we specialise in musculoskeletal (MSK) problems. You don’t need a GP referral, and there are no waiting lists.

Wear clothing that allows your physiotherapist to see or access the area causing discomfort:

• Neck pain → vest top or t-shirt

• Leg pain → shorts or leggings

Any clothing removal will be minimal. Privacy is always respected, and a towel will be provided if needed.

Payment is taken on the day of your appointment by card. We do not accept cash or cheques.

If you are on a private health cash plan, we can provide a receipt with all of our credentials so you can submit it to your insurer and claim back your treatment.

We are registered with BUPA, AXA, WPA, Aviva, and Vitality. Please check with your insurer that your treatment is covered.

To make a claim, bring the following to your first appointment:

• Insurer name

• Membership/policy number

• Excess details

• Treatment limits (session caps)

• Authorisation code

If your insurer does not settle the claim within 60 days, you are responsible for any outstanding balance.

Tip: If you’re unsure whether your plan covers physiotherapy, call your insurer before your appointment.

It depends on your condition. During your first assessment, your physiotherapist will explain typical recovery times and create a plan tailored to you. Some patients need only one session, while others benefit from a series.

While our clinic is all on one level, there is a couple of lips to traverse for entry and our toilet is unfortunately not fully accessible for wheelchair users. If you have any specific needs, please contact us before your appointment - we’re happy to advise on the best way to accommodate you.

Yes! You can bring 1–2 people to your appointment. For larger groups, the treatment room may become crowded. If you need a chaperone, please let us know when booking.

We treat children aged 12 and over. For younger children, we recommend contacting their GP for a paediatric physiotherapy referral.

No! You can book your appointment directly online or by phone. There’s no GP referral needed to see a private physiotherapist at Physio Goals in our Crewe & Shavington clinic.

Our clinic specialises in MSK physiotherapy and personalised care. All our physiotherapists are HCPC-registered and provide evidence-informed assessments, treatments and rehabilitation.

We provide expert assessment, hands-on treatment, and tailored exercise plans to help you move better and feel better.

With direct booking, no waiting lists, and highly trained physiotherapists, we make it simple to get the care you need in Crewe & Shavington area.

Our 1 hour initial assessment costs £80.

A 30 minute follow up appointment costs £50.

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• initial discussion

• assessment

• explanation

• treatment where appropriate

• exercises/rehab

• agreed plan

• no unnecessary treatment for treatment's sake

We treat a wide range of musculoskeletal problems including back and neck pain, shoulder problems, hip and knee pain, sports injuries, tendon problems, headaches, whiplash and more.

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